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Customer Service

FAQ

  • Q What products do you offer?

    A We specialize in steel furniture and storage solutions, including filing cabinets, lockers, mobile pedestals, shelving systems, bookshelves, apartment beds and more.
  • Q Are you a manufacturer or a trading company?

    A We are an integrated manufacturer and exporter. Our factory is located in Luoyang, Henan Province, with a showroom in Foshan, Guangdong Province.
  • Q Do you have products in stock?

    A
    Yes. Many of our standard products are regularly stocked and available for quick shipment, subject to actual inventory.
  • Q Can you customize products?

    A Yes. We offer customization of size, color, structure, locking systems and other specifications based on your requirements.
  • Q Can I get a sample before I place an order?

    A Yes, we accept sample orders before trial orders.
  • Q What is your MOQ?

    A MOQ varies by product and order type. Stocked standard products usually have no MOQ, while non-stock and customized products may have a minimum order quantity. It can be discussed based on your requirements.
  • Q What is your production lead time?

    A Standard products: 15 days for up to 500 pcs and about 25 days for up to 1000 pcs. When the quantity exceeds 1,000 pcs, the time will be extended accordingly.
  • Q What are your payment terms?

    A A 30% deposit is required to start production, with the remaining 70% balance due before shipment. Payment methods and terms can be confirmed with our sales team based on the specific order.
  • Q Can you arrange international shipping?

    A Yes. We can help arrange sea freight, air freight and other shipping solutions. Door-to-door service can also be discussed based on the destination.
  • Q Do you provide product warranty and after-sales service?

    A Yes. Our products are covered by a 10-year warranty under normal use. We also provide support for quality issues, spare parts and other after-sales needs.
  • Q How can I get a quotation?

    A Simply send us the product model, quantity, specifications and delivery destination. Our sales team will provide a quotation and suitable solution.

ABOUT US

Founded in 2008, Youbai specializes in steel furniture and storage solutions, integrating R&D, manufacturing, sales, and international trade.
Copyright ©️ 2026 Foshan Youtuo Shangpin Trading Co., Ltd. All Rights Reserved.

OUR SERVICE

OUR PRODUCTS

CONTACT US

Address: No. 1A, Lane 17, South, Zhen Dong 2nd Road, Dongcun Community, Lecong Town, Shunde District, Foshan City

Phone: +86-17820108008

E-mail: 1500784091@qq.com