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Q What products do you offer?
A We specialize in steel furniture and storage solutions, including filing cabinets, lockers, mobile pedestals, shelving systems, bookshelves, apartment beds and more.
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Q Are you a manufacturer or a trading company?
A We are an integrated manufacturer and exporter. Our factory is located in Luoyang, Henan Province, with a showroom in Foshan, Guangdong Province.
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Q Do you have products in stock?
A Yes. Many of our standard products are regularly stocked and available for quick shipment, subject to actual inventory.
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Q Can you customize products?
A Yes. We offer customization of size, color, structure, locking systems and other specifications based on your requirements.
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Q Can I get a sample before I place an order?
A Yes, we accept sample orders before trial orders.
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Q What is your MOQ?
A MOQ varies by product and order type. Stocked standard products usually have no MOQ, while non-stock and customized products may have a minimum order quantity. It can be discussed based on your requirements.
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Q What is your production lead time?
A Standard products: 15 days for up to 500 pcs and about 25 days for up to 1000 pcs. When the quantity exceeds 1,000 pcs, the time will be extended accordingly.
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Q What are your payment terms?
A A 30% deposit is required to start production, with the remaining 70% balance due before shipment. Payment methods and terms can be confirmed with our sales team based on the specific order.
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Q Can you arrange international shipping?
A Yes. We can help arrange sea freight, air freight and other shipping solutions. Door-to-door service can also be discussed based on the destination.
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Q Do you provide product warranty and after-sales service?
A Yes. Our products are covered by a 10-year warranty under normal use. We also provide support for quality issues, spare parts and other after-sales needs.
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Q How can I get a quotation?
A Simply send us the product model, quantity, specifications and delivery destination. Our sales team will provide a quotation and suitable solution.